Privacy policy

Privacy officer

The person responsible for the protection of personal information is:

• Name: Guillaume Paradis
• Title: President
• Email: contact@agentiquequebec.ca
• Phone: 579-368-0300

Personal information we collect

We collect the following personal information:

• Via the free audit form: first and last name, company name, email address, phone number, description of needs and current processes.
• In the course of projects: documents, data and information provided by the client and required to configure AI agents and automations (e.g. quotes, quantity schedules, internal processes).
• Other: information exchanged during communications (emails, meetings) and browsing data on our website (via cookies, if applicable).

Purposes of collection and use

We use your personal information to:

• Perform the free AI audit and offer you suitable solutions;
• Deploy, configure and maintain AI agents and automations;
• Communicate with you about our services;
• Improve our services and our offering.

Consent

By completing and submitting the free audit form, you expressly consent to the collection and processing of your personal information for the purposes described in this policy. This consent is:

• Free and informed: the purposes of the collection are stated before the form is submitted.
• Specific: it covers only the information needed for the audit and commercial follow-up.
• Revocable: you may withdraw your consent at any time by contacting the privacy officer. Withdrawing consent does not affect the lawfulness of processing carried out before such withdrawal.

If an additional consent checkbox is presented (for example, to receive marketing communications), it is never pre-checked. You must explicitly check this box to consent to these secondary uses.

Sharing and transfers of personal information

We do not sell or rent your personal information. We may share it with:

• Subcontractors and service providers (hosting, cloud infrastructure, AI models). We favour providers located in Canada or offering adequate protection guarantees.
• Transfers outside Québec: if we use artificial-intelligence models hosted outside Québec (e.g. OpenAI, Anthropic or others), we carry out a risk assessment and take appropriate contractual measures. You will be informed of these transfers.

Main service providers

• Tally (tally.so): hosts the contact form. Submitted responses pass through its servers (data hosted in the European Union, in accordance with its privacy policy).
• Netlify: hosts this website (cloud, United States).
• Google Workspace: email processing.

The site's fonts are served directly by the site, without calls to third-party services (e.g. Google Fonts): browsing the site does not transmit your IP address to such services.

Retention of information

We retain your personal information only for as long as necessary for the purposes for which it was collected, or to comply with our legal obligations (e.g. accounting, litigation).

Your rights

In accordance with Law 25, you have the following rights:

• Right of access to your personal information;
• Right of rectification;
• Right to deletion (in certain circumstances);
• Right to withdraw your consent;
• Right to file a complaint with the Commission d'accès à l'information du Québec (CAI).

To exercise your rights, contact the officer at the address above.

Changes to this policy

We may amend this policy at any time. The current version will always be available on our website. We will inform you of any significant change.

This English translation is provided for convenience. In case of discrepancy, the French version prevails.